Free Shipping And Free Returns

Customer Service Policy

Our customer support team is committed to providing assistance with all aspects of your shopping experience.

How to Reach Us:

  • Email: info@neweraaccap.com
  • Phone: +1 830-688-2755
  • Hours: Monday – Friday, 9:00 AM – 6:00 PM (CT)

What We Offer:

  • Help with placing, tracking, or modifying orders
  • Guidance on shipping and delivery issues
  • Assistance with returns and refunds
  • Product information and recommendations
  • Receiving feedback to improve our services

Response Time:

  • Emails are typically answered within 24 business hours.
  • Phone support is available immediately during business hours.