Customer satisfaction is our top priority. You may return items within 30 calendar days for a refund or exchange.
Return Conditions:
Items must be unused, in original packaging, and free from damage.
Only defective products, incorrect items, or quality issues are eligible.
Products that are worn, altered, or damaged by the customer cannot be accepted.
Return Instructions:
Send returns to: 109 Settlers Cir, Bandera, TX 78003, United States
Include your order number and a short note explaining the reason for return.
Return shipping is free, and no restocking fees are applied.
Refund Process:
Upon receipt and inspection of your return, refunds are processed within 1–2 business days.
Refunds are issued to the original payment method, which may take 7–10 business days to appear in your account.
Exchanges:
To exchange a product, return it for a refund and place a new order for your desired item.